Degraded Services - Kaleyra.io Application Down

Incident Report for Kaleyra Cloud

Resolved

This incident has been resolved.
Posted Apr 13, 2023 - 09:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2023 - 08:52 UTC

Investigating

Observing performance degradation issue with the application (SG &IN Prod)

Components which are affected: Application (SG Prod & IN Prod), API request of SG Prod.

Expected Resolution time: Yet to be defined.

We will provide updates via email and Status page shortly.
Posted Apr 13, 2023 - 08:01 UTC