Unable to upload Media template both Image/Video in Kaleyra.io

Incident Report for Kaleyra Cloud

Resolved

This incident has been resolved.

Posted Jan 10, 2024 - 08:09 UTC

Identified

Hi,

We are experiencing issues in uploading Media templates (both Image/Video) in the IN & SG pod in Kaleyra.io, the team has identified the issue and working on the fix with META.

Further updates will be shared in some time.

Posted Jan 10, 2024 - 07:55 UTC

This incident affected: Whatsapp API.