Degraded Services - KCLOUD
Incident Report for Kaleyra Cloud
Resolved
The issue was fixed with no impact on delivery, and the DLRs have been immediately updated.
Issue noted between 01:00 PM to 02:00 PM 17th June 2022
Posted Jun 17, 2022 - 08:37 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jun 17, 2022 - 08:16 UTC
Identified
Kaleyra system became intermittently unresponsive because of the load due to a high volume of requests. This has caused a delay in updating in delivery statuses. The processing of submissions are working as expected. The team is working on updating the delivery statuses
Posted Jun 17, 2022 - 08:15 UTC
This incident affected: SMS API and Whatsapp API.