Degraded Services - SMS API in Kio SG

Incident Report for Kaleyra Cloud

Resolved

This incident has been resolved.

Posted Nov 10, 2022 - 19:06 IST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 10, 2022 - 14:18 IST

Investigating

Observing performance degradation issues with the database services in kaleyra.io SG region

Components that are affected: SMS API requests with time-out

Expected Resolution time: yet to confirm

We will provide updates via email and the Status page shortly.

Regards,
Team Kaleyra

Posted Nov 10, 2022 - 12:40 IST